10 January, 2007

I finished installing my new water heater over the weekend. I couldn't be happier with the heater, the venting, and the prompt service I received from your company. Thanks so much,

Steve Smith

04 September, 2005
I recently purchased the Waiwela PH28ROF residential outdoor tankless water heater, to replace an outdated system. Shipping was fast and dependable, communications and personality was exemplary and the unit speaks for itself. Very easy to install for an experienced amateur. This unit rapidly responds to hot water demand and operates whisper quiet. It's amazing how this remarkably small unit instantly meets all household hot water demands. With rapidly rising gas prices, there's no need to maintain a tank of hot water and take up valuable space. The Waiwela is there, only when you need it. I give this unit the highest rating possible.
Glen Pitts

24 June, 2005
I want to share my good news about our new Takagi T-K1. It was installed on May 20, 2005 and we have just received our first PG&E utility bill which was read on June 20,2005 for the first month of use of our Takagi tankless gas water heater. First, we have had one successful month 24/7 of 120 degrees of hot water. This water heater has out performed all previous electric water heaters we have ever used before. Second, according to our utility bill from PGE: "Based on our most recent records, your ADU(average daily use) from June 1, 2004, to September 30,2004 is 55.86 Kwh per day and your current cumulative ADU is 45.88. Since the beginning of the program 20/20 (summer rebate program), you have decreased you ADU by 21%." That means that since installing the Takagi gas water heater our electricity use reduced 21% compared to the same month one year ago. That calculates to 466 Kwh less which costs .12 cents a Kwh in California and has reduced our electric cost by $56 this first month of use of the tankless gas water heater. We were using electric tankless water heaters previously and they all failed to perform well and cost a lot of money to use. Thirdly, the cost of gas used by our new water heater was just $8.00 this first month. We have enjoyed continuous 120 degrees of hot water in the shower and the kitchen every time we turn on the hot water faucet. The Takagi T-K1 gas water heater has outperformed all other tankless electric water heaters we previously used over the last 25 years, and it costs much less money to use with gas as the heating fuel. The lower cost of gas compared to electricity used as the heating source for the water heater will pay for the heater in one year.

Thank you very much for all your advice and such a great product,
Sally Dietz

11 April, 2005
It was very easy to do business with Low Energy Systems. Their web site was complete and easy to navigate. I will not hesitate to use them again.
Douglas Postma

04 April, 2005
Very helpful in getting the right people to review my application.
William Thompson

30 March, 2005
Really impressed with the quick service! Will definitely look to purchase from Low Energy Systems in the future. Highly recommend!
Gary Hodges

09 March, 2005
I would definitely do business with them again.
Mary Thompson

24 January, 2005
I ordered a Waiwela tankless water heater from Low Energy Systems after researching various alternatives. I had no problem with the order and it was received as scheduled. Low Energy Systems kept me informed via email on the progress of my order. I had occasion to call technical assistance regarding some optional equipment and my question was answered promptly and politely with an invitation to call back if I had any more questions. Overall, I would say it was a very comfortable experience and I would not hesitate to recommend them.
Malcolm Wehrung

19 January, 2005
Amazingly efficient service! GREAT product!
Jon Rivers

06 November, 2004
I purchased a tankless water heater via the net and as this was my second water heater purchase from Low Energy Systems, I expected and received great service. The unit was shipped the next business day and as before arrived in perfect condition. The unit has been installed and like the prior purchase, works just fine. I would recommend anyone needing this product to contact Low Energy Systems and enjoy a pleasant experience.
William Gibson

20 October, 2004
I purchased a tankless water heater from Low Energy Systems. The customer service representative was quite helpful and polite. When I ordered the heater, I received a confirmation email and received my unit in good condition and on time. I was pleased with the overall service given to me and will be quite willing to do business with this merchant again.
Kay Avery

30 September, 2004
The Low Energy Systems web site was well-designed and I found my products easily in the menu structure. Their prices were very competitive and in some cases lower than other merchants. Shipping options offer enough variety and price comparisons so that I could easily decide if I'm in a hurry (FedEx overnight) for the product, or if I should wait for slower delivery (UPS Ground). Delivery was right on time. Ease of purchase was very good. Nice shopping cart, easily updates quantities and checkout was secure and efficient. The questions I emailed to the vendor received a quick and satisfactory response. This company has all the elements in place for effective Internet sales, and I wish them success.
Chris Kreymann

08 September, 2004
I spoke with Bob and he could have sold me parts I did not need but he told me not to purchase some very expensive installation parts that they were not needed. Also I ordered on a Wednesday and he said it would arrive on Friday the same week. I was very pleased with every thing and the advice given about installation.
Carol Lee Smith

11 August, 2004
Absolutely excellent service - shipped to UK in 3 days!!!!!!!! Many thanks.
Mark Lindley

31 July, 2004
Nice to meet people that are on top of their game. A very good company.
Gregory Ingenito

16 July, 2004
Thank you for your extremely prompt attention to my order. Unit was exactly what was described and replaced the existing unit as required. Unit arrived the morning of the next day as promised. We had hot water within 24 hours from the placing of my order. That is excellent customer service. Congratulations to your [staff] on a deal well executed!!!!
Very truly yours, Kenneth C. Dollmann

11 July, 2004
Excellent, Easily found needed info, Check out was simple and delivery was on time. Over all an Excellent experience.
Mike Bandy

02 July, 2004
Very fast shipping. All items arrived at the same time and in good condition. I'd gladly do business with them again and recommend the company to others.
Michael Lepisto

12 May, 2004
I found this vendor via a google search; they had the item I wanted several hundred $ cheaper than I could get it locally. Real people answer the phones! and they know their products.
Alice Wilder

30 April, 2004
Not only did they do everything that was expected of a merchant, they were prompt, very helpful, and with free shipping and handling their prices were the lowest I could find anywhere, including brick and mortar stores. An excellent retailer.
Eric Willey

14 March, 2004
Great product at an excellent price. Wide selection of accessories available at very reasonable prices. Service was better than excellent. True one stop shopping for tankless water heaters. Robert Stirn

27 February, 2004
Bought tankless water heater from Low Energy Systems on net. Excellent price and shipped when they said. Got E-mail confirm right away. Very happy.
Alan Jacobson

15 February, 2004
Extremely responsive, shipped right away, got exactly what I ordered.
John Kleinke

09 February, 2004
Very happy -- have recommended highly to other interested folks. Thanks!
Bonnie Martin

23 January, 2004
I highly recommend Low Energy Systems. They were very easy to contact with questions I had before ordering, and my purchase was shipped the same day I ordered it. Thank You for the great service.
Brian Rexford

20 January, 2004
I found their web site very informative and easy to navigate through. Merchandise was delivered in a timely fashion as promised. I'm sure if I have any trouble what so ever, the staff will be able to help guide me through it.
Chester Jennings

16 January, 2004
The salesperson I spoke to by telephone was very knowledgeable and helpful. The company appears to be well run.
Gregory Ray

11 January, 2002

They very quickly answered an e-mail question which lead to the purchase of a water heater from them. The unit only cost about $15 to ship and arrived in 4 days. I will recommend them to everyone who is in the market for a new water heater.

Neil Lawrence

09 December, 2001

I cannot say enough about how they handled a special situation. UPS destroyed my original water heater and I had a schedule on a new house to maintain. Low Energy Systems sent me another one immediately 2nd day air. They have put me back on schedule. Thanks to them my house will be a model for possibly more systems in the area. I give them an A rating.

Hilliard Paul

26 July, 2001

Great product and fast shipment. Had the product in less than a week. Also the company kept me informed when and how the product was shipped.

William Holtmeyer

25 May, 2001

We ordered a Takagi flash heater from you several months ago. We have finally installed it and I just wanted to let you know how pleased we are with the operation of the unit. Several days after it was operational my 15 year old daughter was admonishing my wife for having run a load of laundry and how now she could not take a shower as there would not be any hot water left. Well when I reminded her of our new heater and that we would never run out of hot water again she actually smiled.

Thank you for your prompt service, excellent price, and high quality equipment.

Mark Gillett

P.S. My contractor was so impressed that he is planning to put one in his next house and I will of course recommend you as the supplier.

13 May, 2001

Ordered on Monday received Friday, pretty darn fast.

Glenn Sugiura

02 May, 2001

We installed the T-K1 and love it. Our bill went down $100 the first month. Thank you.

Terri Whitney.

04 April, 2001

We call it in Spanish = "MARAVILLOSO, PERFECTO". They are a perfect, marvelous, serious Company. The Customer Services office, headed by Mr. Neil Green is what any buyer seeks when buying: real personal treatment...they really want to help. They are not for the sell; they are after gaining a customer for ever. AMERICA shall keep this way of doing business.

Joaquin Vargas, Jr., M.D.
Puerto Rico

24 June, 2000

The following is an unsolicited testimonial for the Takagi TK-1 from a very satisfied customer and may be posted on the Internet or included in any literature you distribute about the TK-1 system!

It's amazing that more persons don't know about tankless water heaters. Perhaps because older units did not perform as well, but these new models are awesome!

I purchased the Takagi TK-1 system in May of 2000. It is truly a revelation in water heating! My old water heater was a 50 gallon electric and could not fill my wife's whirlpool tub in the master bath, or sustain hot showers for more than 20 minutes. Last week we had my wife's brother and sister and their families over. I had just installed the TK-1 and was eager to see how it performed with so much use. Well, with a total of 9 persons in our house we NEVER ran out of hot water. 9 showers, washing dishes and clothes were no problem. We even ran two showers at the same time and the Takagi kept both persons in hot water.

I work in retail and I know that unsolicited personal recommendations are always a strong indicator of something great. I have told everyone I know about the TK-1. While the initial price is higher than most tank-type water heaters, and even professionals seem unaware of their benefits, my fuel bill for heating water has dropped over 50% and the TK-1 will pay for itself in three years; including professional installation. After that, I'll be saving about $300 a year over my old 50 gallon water heater that didn't even satisfy my family's hot water needs.

The benefits of endless hot water, high flow rate, extreme energy efficiency, no elements or tank to corrode and wear out, and a size not much more than a desktop PC were more than I could resist. Why doesn't everyone have one of these?

Sincerely, Bob Bell .